Allure MD Plastic Surgery and Dermatology logo - Newport Beach aesthetic medical practice

Terms of Service

These terms govern your relationship with Allure MD and outline important policies regarding our medical services and your responsibilities as a patient.

Last Updated: December 2024

Introduction and Acceptance

Welcome to Allure MD Plastic Surgery + Dermatology ("we," "our," "us," or "Allure MD"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("Patient," "you," or "your") and Allure MD regarding your use of our medical services, website, and facilities.

By scheduling an appointment, receiving treatment, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

Medical Services Agreement

Professional Medical Care

Allure MD provides professional medical, surgical, and aesthetic services under the supervision of licensed physicians. All treatments are performed according to accepted medical standards and practices.

Treatment Consent

  • You consent to examination, treatment, and procedures as recommended by our physicians
  • You understand that no guarantee of results can be made for any treatment
  • You acknowledge that all medical procedures carry inherent risks
  • You agree to follow all pre- and post-treatment instructions

Patient Responsibilities

  • Provide accurate and complete medical history information
  • Disclose all medications, supplements, and allergies
  • Follow treatment instructions and attend follow-up appointments
  • Inform us immediately of any adverse reactions or complications

Appointment and Scheduling Policies

Appointment Booking

  • Appointments must be scheduled in advance and are subject to availability
  • We reserve the right to confirm appointments and may require advance payment
  • Same-day appointments are available on a limited basis

Cancellation Policy

  • 24-Hour Notice: Consultations and non-surgical treatments require 24-hour cancellation notice
  • 48-Hour Notice: Surgical procedures require 48-hour cancellation notice
  • No-Show Fee: Failure to appear for scheduled appointments may result in a $100 fee
  • Late Arrivals: Patients arriving more than 15 minutes late may need to reschedule

Important Cancellation Notice

Surgical procedures cancelled with less than 48 hours notice may be subject to cancellation fees to cover preparation costs and lost time.

Payment and Financial Policies

Payment Terms

  • Payment is due at the time of service unless other arrangements have been made
  • We accept cash, credit cards, debit cards, and approved financing options
  • Surgical procedures require payment in full prior to treatment
  • Payment plans may be available for qualifying patients and procedures

Insurance

  • Insurance coverage verification is the patient's responsibility
  • Cosmetic procedures are typically not covered by insurance
  • Patients are responsible for co-pays, deductibles, and non-covered services
  • We will assist with insurance claims when applicable

Refund Policy

  • Refunds for services already performed are not provided
  • Prepaid services may be refunded according to our refund policy
  • Product returns are subject to manufacturer policies and restocking fees
  • Gift certificates are non-refundable but may be transferred

Photography and Marketing

Medical Photography

We may take photographs for medical documentation and treatment planning purposes. These images become part of your medical record and are protected under HIPAA.

Marketing and Promotional Use

  • Separate consent is required for use of images in marketing materials
  • You have the right to revoke consent for marketing use at any time
  • Images used for marketing may be digitally altered to protect privacy
  • Compensation is not provided for use of images in marketing

Liability and Disclaimers

Medical Disclaimers

  • No guarantee of specific results can be made for any treatment
  • Individual results may vary based on personal factors
  • All medical procedures carry inherent risks and potential complications
  • Alternative treatments and risks will be discussed during consultation

Limitation of Liability

Our liability is limited to the direct costs of the specific treatment provided. We are not liable for indirect, consequential, or punitive damages except as required by law.

Website Disclaimer

  • Website content is for informational purposes only
  • Online information does not constitute medical advice
  • Individual consultation is required for personalized recommendations
  • Website availability and functionality are not guaranteed

Privacy and Confidentiality

Patient privacy and confidentiality are fundamental to our practice. We comply with all applicable privacy laws, including HIPAA and the California Consumer Privacy Act.

For detailed information about how we protect your privacy and handle your personal information, please review our separate Privacy Policy.

Referral Rewards Terms

The following terms and conditions govern the Referral Rewards Program ("Program") offered by Allure MD Plastic Surgery & Dermatology to its existing clients ("Referrer"). By participating in the Program, the Referrer agrees to comply with these Terms and any additional instructions or guidelines provided by the Company.

1. Eligibility

  • Participation in the Program is open to all existing clients of the Company who are legal residents of the USA and are at least 18 years old.
  • Employees, contractors, and immediate family members of the Company are not eligible to participate in the Program.

2. Referring a Friend

  • To participate in the Program, the Referrer must refer a friend ("Referred Friend") to the Company by sharing their contact information with the Company through an authorized referral channel, such as the official referral form or the Company's referral portal.
  • The Referred Friend must be a new client who has never received any treatments or services from the Company before.
  • The Referrer must obtain the Referred Friend's consent before sharing their contact information with the Company.

3. Referral Rewards

  • Upon successful referral of a Referred Friend, both the Referrer and the Referred Friend are eligible for a reward.
  • The Referred Friend will receive a discount of $100 off their first treatment limited to medical spa services at the Company.
  • The Referrer will receive a 'gift card' of $100 serving as credit towards their next medical spa service at the Company for each Referred Friend who completes their first treatment. 'Gift card' is digital and added to Referrer's account after referee completes first service at the Company.
  • The referral rewards are non-transferable, have no cash value, and cannot be combined with any other offers or promotions.

4. Redemption of Rewards

  • To redeem the referral rewards, the Referrer must present the referral reward notification received from the Company to the front desk or authorized personnel at the time of scheduling or payment.
  • The referral rewards may only be applied towards the cost of eligible treatments or services at the Company and cannot be used to purchase products, gift cards, or other non-service items.
  • The referral rewards may be subject to additional terms and conditions specified by the Company at the time of redemption.

5. Program Changes and Termination

  • The Company reserves the right to modify, suspend, or terminate the Program at any time without prior notice.
  • In the event of Program termination, referral rewards earned but not yet redeemed will become void.
  • The Company also reserves the right to disqualify any Referrer or Referred Friend from participating in the Program if they are found to be in violation of these Terms or engaging in fraudulent activities or deemed an unsuitable candidate for desired medical spa service as per provider employee of the Company.

6. Privacy and Data Protection

  • By participating in the Program, the Referrer acknowledges and agrees that the Company may collect, store, and process their personal information and the personal information of the Referred Friend for the purposes of administering the Program.
  • The Company will handle all personal information in accordance with its Privacy Policy.

7. General

  • These Terms constitute the entire agreement between the Referrer and the Company regarding the Program and supersede any prior agreements or understandings.
  • These Terms shall be governed by and construed in accordance with the laws of USA.
  • Any disputes arising out of or in connection with the Program shall be subject to the exclusive jurisdiction of the courts in Newport Beach, Orange County, in the state of California.
  • If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

Allure MD Elite Care - Membership Agreement

This Allure MD Membership Agreement ("Agreement") effective date shall be the date you execute the Agreement ("Effective Date") is by and between the undersigned member ("Member") and James H. Rosing, MD, INC. DBA Allure MD Plastic Surgery + Dermatology ("PRACTICE") located at 1441 Avocado Ave Suite 708, Newport Beach, CA 92660.

Important Terms:

  • All Membership Fees paid need to be used during your Membership Term and are not refundable or can be applied to any subsequent Membership renewal.
  • Your Membership is not transferable.

1. Membership, Term, and Fees

  • Membership Fee: $99.00 monthly, automatically billed on the same day each month
  • Initial Term: 6 months minimum commitment
  • Renewal: Automatically renews monthly after Initial Term unless cancelled with 30 days written notice
  • Important: All monthly fees paid during Initial Term or renewal are NOT REFUNDABLE. If membership is cancelled after Initial Term, all unused fees must be used within 60 days of cancellation.

2. Use and Scheduling of Treatments

  • Treatments are only redeemable at the Newport Beach location where purchased
  • Treatments cannot be shared or transferred to others
  • No refunds for unused or expired treatments
  • Advance booking recommended via website
  • Credit card required to reserve appointments

3. Cancellation Rights and Policies

Three-Day Right to Cancel:

Cancel within 3 business days of signing for full refund

Early Cancellation During Initial Term:

  • 90 days written notice required
  • $500 Early Cancellation Fee

Month-to-Month Cancellation:

30 days written notice required after Initial Term

Appointment Cancellation:

$100 fee for cancellations with less than 24 hours notice

4. Billing and Payment

  • No-Show Fee: $150
  • Late Cancellation Fee (less than 8 hours notice): $150
  • Late Payment Fee: $15 (after 10 days)
  • Returned payment fee applies for insufficient funds
  • All applicable taxes will be added to monthly fees

5. Special Circumstances

Medical Suspension:

Up to 6 months with provider's notice (7 days advance notice required)

Membership Suspension:

1-2 months allowed with $15/month suspension fee (membership must be active for 1+ month first)

Relocation:

Cancel if moving 100+ miles away with $350 cancellation fee

6. Important Legal Terms

  • Membership cannot be downgraded during contract term
  • Membership is not transferable or assignable
  • Practice reserves right to change benefits at its discretion
  • Practice may terminate membership for any reason
  • Member must be 18 years or older
  • Agreement governed by California law

7. Contact and Communications

By signing this agreement, you consent to be contacted via:

  • Phone calls (including automated calls)
  • Text messages
  • Email
  • Mail to provided addresses

You may opt out at any time. Standard message and data rates may apply.

Cancellation Notice Address: Send written cancellation notices via certified or registered mail to: 1441 Avocado Avenue, Suite 708, Newport Beach, CA 92660

MEMBER HAS READ AND UNDERSTANDS THE TERMS AND CONDITIONS OF THIS AGREEMENT, INCLUDING BUT NOT LIMITED TO MEMBER'S CANCELLATION RIGHTS AND BILLING POLICIES SET FORTH IN THIS AGREEMENT.

Termination and Modifications

Termination of Services

  • Either party may terminate the doctor-patient relationship with appropriate notice
  • We reserve the right to refuse service for safety or behavioral concerns
  • Termination does not affect completed treatments or outstanding financial obligations

Modifications to Terms

We may update these Terms from time to time. Significant changes will be communicated to patients. Continued use of our services constitutes acceptance of modified terms.

Questions and Contact Information

If you have questions about these Terms of Service or need clarification about any policies, please contact us:

Allure MD Plastic Surgery + Dermatology

1441 Avocado Ave Suite 708

Newport Beach, CA 92660

Phone: 949-706-7874

Email: office@allure-md.com

Legal Notice: These Terms of Service are governed by California law. Any disputes will be resolved through binding arbitration in Orange County, California, except where prohibited by law.

Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These documents, together with any treatment-specific consent forms, constitute the complete agreement between you and Allure MD.